RingCentral at InsureTech Connect 2023
Use code SYM33EDC to receive $500 off a full conference pass.
October 31 – November 2, 2023 | Booth #2524 | Mandalay Bay, Las Vegas, Nevada
Elevate policyholder experiences
Discover how RingCentral helps insurance companies of all sizes unlock intelligent, connected experiences with complete cloud communications. Improve collaboration from an integrated contact center platform with AI powered self-service, policyholder-agent optimization, and advanced analytics.
We’ll share how you can elevate policyholder experiences and provide effortless agent experiences for increased customer satisfaction, employee satisfaction, and ROI.
Join us in our hospitality suite/cabana during the Kick-off Reception on Tuesday, October 31, or stop by our booth #2524 to meet with our financial services experts or see a demo.
We’ll share how you can elevate policyholder experiences and provide effortless agent experiences for increased customer satisfaction, employee satisfaction, and ROI.
Join us in our hospitality suite/cabana during the Kick-off Reception on Tuesday, October 31, or stop by our booth #2524 to meet with our financial services experts or see a demo.
Deliver the experience your policyholders want—anytime, anywhere, with anyone
Delight policyholders and agents with effortless experiences.
Meet policyholders in newer channels
Whether policyholders reach out on social media, email, chat, messaging apps, review platforms, or any other digital channel, manage all your responses in one customer engagement platform.
Transform CX with AI-driven self-service
Harness the power of artificial intelligence to provide conversational self-service and enhance the policyholder journey all while reducing costs.
Supercharge your agent experience
Provide agents with an intuitive user interface and AI powered agent assist tools to enhance engagement and solve policyholder problems faster.
Manage your business with better operational insights
Measure and optimize contact center performance with enhanced operational analytics and drive informed CX improvements.
Meet with a RingCentral Financial Services Expert or Book a Demo
Stop by booth #2524 to chat with a RingCentral Financial Services expert and learn more about RingCentral’s innovative solutions to help run and grow your business.
Expo Hall Times:
Expo Hall Times:
- Tuesday, October 31 - Join us at the House of Blues in Mandalay Bay for the InsureTech Connect Kick-off Reception to grab a beverage and chat with our Financial Services team from 5pm - 7pm
- Wednesday, November 1: 9:00am-6:00pm
- Thursday, November 2: 9:00am-5:00pm (4:00pm-6:00pm Expo Hall Closing Reception/Networking)
Schedule now
Agenda
Don't miss a chance to meet up with us or see a demo of our industry leading cloud communications, collaboration and integrated contact center solutions at InsureTech Connect 2023.
Tuesday,October 31
Explore the potential of AI & LLMs in business communications & how they revolutionize the way we interact with customers & employees. We will discuss the latest in AI to enhance productivity, remove remedial tasks, & elevate customer experience. We will also cover the challenges & considerations in implementing AI in the enterprise, including AI in decision making, data protection and privacy, & compliance. By the end of the workshop you will have an understanding of what AI can do for enterprise communications, what to do before implementing, and how to use it to drive ROI & value for spend.
SPEAKERS
Keith Renison Sr. Product Marketing Manager, Analytics, RingCentral
Dominic Cazenas Web Developer 2, RingCentral
Wednesday,November 1st
CIOs emerged as organizational superheroes post-pandemic, using digital transformation to change the way we do business. Today, they’re faced with a new set of villains and challenges to overcome. Luckily for CIOs, they get a newfound power to add to their toolbelt - AI. In this session, we will examine how pervasive AI will be to your industry, transform unified communications, contact center and beyond while also maximizing your value, increasing ROI and reducing your time to payback.
SPEAKERS
Amir Hameed SVP, Worldwide Solution Sales & Engineering, RingCentral
Dominic Cazenas Web Developer 2, RingCentral
Thursday,November 2nd
While many organisations have adopted Microsoft Teams to facilitate internal collaboration, a missing link is using Teams to connect with external partners, customers and suppliers. This session will delve into the benefits of enabling voice and contact centre solutions inside Microsoft Teams, including improved call handling capabilities, advanced analytics, and delightful customer experiences. Attendees will learn how to harness the power of integrated telephony and CX to complete Microsoft Teams' and unlock new opportunities for collaboration and business success.
SPEAKERS
Jerome Cual Manager, RingCentral
Dominic Cazenas Web Developer 2, RingCentral
11:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
11:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
9:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
10:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
11:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
11:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
11:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
9:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
10:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
11:00 AM
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SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
11:00 AM
Lorem ipsum dolor sit, amet consectetur adipisicing elit. Alias accusamus sint vero debitis autem labore ut similique cum vel quasi fugit, harum consequuntur nostrum quam tenetur quo iusto magni fuga!
SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
11:00 AM
Lorem ipsum dolor sit, amet consectetur adipisicing elit. Alias accusamus sint vero debitis autem labore ut similique cum vel quasi fugit, harum consequuntur nostrum quam tenetur quo iusto magni fuga!
SPEAKERS
Jerome Cual
Manager,
RingCentral
Dominic Cazenas
Web Developer 2,
RingCentral
Resources
CUSTOMER STORY
Brightway Insurance - Transforming customer experience and avoiding costly call center expansion
TechRadar Best CCaaS, 2022 & 2023
A 2022 Gartner UCaaS Magic Quadrant Leader
TechRadar ranks Contact Center as a Service (CCaaS) providers with hosted or native-built services in the cloud. These providers have strong uptime records, quicker deployment cycles, and are easier to integrate with third-party software than hybrid legacy systems.
RingCentral was ranked #1 among leading contact center players for:
- Comprehensive features
- Easy to use
- Omnichannel routing
- Many integration options
- Full telecoms solution
January 29 – February 03
10:00am – 10:30am
August hall
420 Mason St, San Francisco, CA 94102, United States
This graphic was published by Garter, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Garter research publications consist of the opinions of Garter's® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Garner, Magic Quadrant for Unified Communications as a Service, Worldwide. Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, 28 November 2022. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS' CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers' Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Garner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Garner or its affiliates.
Join us at the House of Blues in Mandalay Bay for the Kick-off Reception
Meet with the RingCentral Financial Services team during the Kick-off Reception at the House of Blues during InsureTech Connect 2023. Join us for a beverage and engage in lively conversation with RingCentral team members while savoring some tasty hors d'oeuvres and enjoying the unique and beautiful setting of the House of Blues, where food, music and art intersect.
October 31, 20235:00-7:00pm PST
Mandalay BayLas Vegas
Event information
January 29 - February 03
The event will be held at Mandalay Bay, Las Vegas, NV
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