RingCentral: Voice, Video, Team Messaging, Contact Centers

A Guide to Assessing the Network Benefits
and Requirements of Cloud VoIP

Along with the cost and difficulties of maintenance, an aging PBX may lack the flexibility to handle growth or support a mobile workforce. Many businesses already rely on SaaS products in the cloud for critical business applications like CRM and ERP. Similarly, a cloud phone system provides enterprise-class business communication services without the management and overhead that is required to support on-premise PBX hardware.

This Network Guide explains the challenges, benefits, and unknowns of replacing dated technology. You will learn how a cloud phone system can alleviate the headaches of supporting a legacy phone system while delivering many benefits for your network and IT resources, including how to:

What is RingCentral Office

RingCentral Office is a cloud-based business phone and fax system. It combines a hosted phone system with advanced call and fax management, reliable phone and fax service, and full-featured IP phones that arrive pre-configured and ready for use.


RingCentral allows me to be more prepared, to provide better customer service, and I am saving $50/mo over the last company I used.

- Lily Gao, eBay PowerSellerHandsUp Marketing

Customer Success - TRUSTe

“Between increased functionality, user-level access, and the ability to manage the system from anywhere, we’re experiencing a 50% time savings.”

-Matt Benoit, IT Manager, TRUSTe

  • Eliminate the large upfront expenditures, licensing costs, and ongoing maintenance and management of hardware
  • Identify the business benefits of advanced phone and UC features in a single system
  • Remove the cost and complexity of managing phone lines to the telco provider and between locations

Finally, this guide provides simple advice for assessing your network’s readiness to deliver VoIP at a business level of quality and service.

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