ESG validates RingCentral’s enterprise-grade quality
of service for voice

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More and more organizations are embracing cloud communications and collaboration solutions. IT needs to be able to maintain the highest possible voice quality, even when employees are mobile.

The Enterprise Strategy Group (ESG) Lab, an independent analyst and research group, recently tested RingCentral voice connections over three business-critical use cases: mobile VoIP-to-VoIP, mobile PSTN-to-VoIP, and mobile VoIP-to-PSTN. Even under adverse conditions such as network congestion, packet loss, and jitter, this independent testing verified that RingCentral’s UCaaS platform continues to support high-quality voice communications.

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