Managing remotely: Transitioning from a physical to virtual contact center

[UPDATE] (Masterclass Subheader)

As complex customer questions and interactions became increasingly common, contact center agents and managers grappled with new remote working arrangements. From supervisor to agent coaching to walking the floor, see how to use technology to transition from a physical contact center to a virtual one.

Presenters

[UPDATE] (Speaker 1 Name)
[UPDATE] (Speaker 1 Title)
[UPDATE] (Speaker 1 Company)

[UPDATE] (Speaker 2 Name)
[UPDATE] (Speaker 2 Title)
[UPDATE] (Speaker 2 Company)

[UPDATE] (Speaker 3 Name)
[UPDATE] (Speaker 3 Title)
[UPDATE] (Speaker 3 Company)







(Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas ac mattis libero. Donec in vehicula nunc. Maecenas venenatis sem nec mauris condimentum interdum. Suspendisse id sodales mi. Proin at elit molestie, convallis mauris id, rhoncus ipsum. Mauris in libero in nunc interdum eleifend id ac lectus. Vestibulum et libero non.)

Want to learn more?

Check out the guide to having better meetings

Learn everything you never knew you needed to know about meetings. Check out this guide to learn how to make them more productive.


RingCentral + Remote Work


Learn how to be just as productive as if you were in the office. Join us for 30-minutes of live demo and bring your questions to learn how to best support your remote workers.

How do your customers want to hear from you?

Check out this survey of consumers’ preferences when it comes to communicating with businesses—and how you can reach out to your customers and prospects in a way that’s actually effective.