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Your RingCentral Webinar Host:

Max Ball
Director, Product Marketing Contact Center
RingCentral

Contact Center Managers today are locked in an eternal struggle: customers are more demanding than ever, while the demands to manage costs and “do more with less” is constant. RingCentral Contact Center provides companies the flexibility to connect with customers in ways that were not possible previously while increasing agent productivity and reducing overhead costs.

In the webinar, we will discuss how RingCentral Contact Center:

Provides the best experience by connecting customers to the right agent at the right time.
Uses the cloud to allow agents to work from anywhere, revolutionizing how many companies support their customers.
Maximizes agent efficiency with tightly integrated Workforce Optimization tools.
Connects agents to experts across the company to help solve customer problems.