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Effective and speedy contact tracing operations are imperative to break transmission chains, improve outcomes, and enable organizations and the broader community to return to “normal” operations.

While contact tracing exists at a limited scale within public health agencies, the current staffing, manual processes, and limited automation are inadequate to meet the vast scale required to address the needs imposed by the pandemic.

Join RingCentral and special guest Dr. Michael Mina, renowned Harvard epidemiologist and leading expert on infectious diseases, to learn about the five things organizations need to do to make contact tracing really work. During this informative discussion, you’ll get the inside scoop from an industry expert who’s in the trenches. Topics we will cover include:

  • Critical success factors in mitigating transmission chains
  • How to quickly deploy and scale both public and private contact tracing operations
  • The role of intelligence and automation in optimizing outreach and making contact connections
  • Capabilities to consider for mission success
  • The nuances of getting contact tracing right


Dr. Michael Mina
Assistant Professor
Department of Epidemiology


Shaun Charles
Chief Information Officer
West Virginia Department of Health & Human Resources


Dwight Moore
AVP Solutions Marketing
RingCentral


Max Ball
Product Marketing
RingCentral


Erik Linask
Group Editorial Director
TMCnet