How to make it more than just Customer Support
Danita Belcher
VP, Worldwide Contact Center
RingCentral
Holly Zinn
Director, Global CX
RingCentral
Aarde Cosseboom
Contact Center Specialist
Author, "Enable Better Service"
Contact centers are dealing with an unbelievable 800% year-over-year increase in calls, and the new work-from-everywhere model brings massive opportunity to make customer service a significant differentiator for any organization - including yours.
We’ve summoned a panel of experts to answer:
- What are the BIG changes in the contact center landscape in 2021?
- What are the practical considerations for a hybrid work environment - that doesn't hinder customer service?
- How can you provide great support across voice and digital channels?
- What is the total cost of the right contact center solution?
Our roundtable will let you ask the experts and learn how contact center solutions and tools from RingCentral can transform the way you go to market and make work-from-anywhere work for you.
Join us for expert insights, awesome prizes, and tons of fun - don't miss out!
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Danita Belcher VP, Worldwide Contact Center RingCentral
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Holly Zinn Director, Global CX RingCentral
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Aarde Cosseboom Contact Center Specialist Author, "Enable Better Service"
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**Must be in attendance at the time of prize giveaway and actively participating to be eligible. Attendees cannot receive more than one prize within 90 days. Winners must provide valid contact information within 72 hours of winning in order to claim the associated prize.