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Messaging apps help people manage their personal and professional lives from the palm of their hand, and they let companies meet those customers wherever they are online. Most organizations, however, are challenged to aggregate and analyze communications from every digital channel to give agents real-time information they need.

Join us to learn how to:

  • Maximize messaging platforms and all digital channels to improve customer interactions.

  • Merge together digital identities into a single profile to provide more personalized customer service.

  • Move traffic to digital channels to deflect inbound call volume.

Liz Gonzalez
Director, Product Marketing

Max Ball
Director, Product Marketing