RingCentral at Digital Banking
Boca Raton, Florida
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January 29 - February 03 | Online
Enhance communication, collaboration, and customer experiences
Stop by booth #406 to learn how to simplify business communications - in any mode, on any device, and from anywhere with the #1 unified communication and contact center platform.
Join us to discuss solutions for key use cases affecting banks of all sizes or book a meeting 1:1 with our financial services experts.
Deliver the experience your customers want while optimizing your costs
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Invest in a better customer experience
Securely serve customers from anywhere
Deliver an experience your customers can bank on—in the branch, online, and everywhere in between.
Meet your customers where they are
Find new ways to engage securely and reliably with customers and manage conversations across digital channels (web chat, text, email) and social channels like WhatsApp, Twitter, and Facebook Messenger.
Delight with consistent service
Automate workflows and connect teams everywhere—from HQ to local branches—in one workspace. Route calls based on service need and integrate core banking apps to display real-time customer information.
Tools teams need to be effective
Customer service agents are connected to your entire organization and have the collaborative tools they need to meet customer expectations and optimize performance.
Agenda
Agenda
9:00 AM
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SPEAKERS
10:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
9:00 AM
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SPEAKERS
10:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
9:00 AM
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SPEAKERS
10:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
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Speakers
Jane Smith
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Jane Smith
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Jane Smith
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Jane Smith
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Jane Smith
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Jane Smith
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Jane Smith
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Jane Smith
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Jane Smith
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Jane Smith
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Jane Smith
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Speaker
Matthew Lehman
Industry Principal, Financial Services at RingCentral
Matthew Lehman is a Vertical Industry Principal at RingCentral exclusively focused on Financial Services. Prior to joining RingCentral, Matt spent more than 20 years in senior digital leadership roles at leading banks and insurance firms including Progressive, KeyBank, FleetBoston Financial, AmTrust, and Westfield Insurance. He began his career as an investment banker at JP Morgan Chase and was also part of the leadership team at Launch Media, which had a successful IPO prior to selling to Yahoo! Matt has an MBA from Cornell and a BA in Economics and East Asian Studies from Colby College.
Amir Hameed
SVP, Worldwide Solution Sales & Engineering at RingCentral
Amir Hameed is a professional engineer with over 25 years of Unified Communications and Contact Center domain expertise in presales leadership roles in companies including Avaya, Sonus, Nortel Networks and 8x8. As the current Vice President, Worldwide Solution Sales and Engineering at RingCentral, Amir and his organization support the digital transformation strategies of customers of all segments worldwide as they migrate their business communications to the Cloud. Amir resides with his family in Toronto, Canada.
John Eric Valera
Web Developer, RingCentral
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Resources
Resources
Sponsors
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TOP TIER SPONSORS
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Meet 1:1 with a
RingCentral Expert
RingCentral Expert
Book your 1:1 chat with a RingCentral Financial Services Expert and learn more about RingCentral's innovative solutions to help run and grow your business.
January 29 – February 03
10:00am – 10:30am
August hall
420 Mason St, San Francisco, CA 94102, United States
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Agenda
*Please submit your interest in attending our session here.
RingCentral Executive Roundtable
Driving intelligent, connected experiences in Financial Services with cloud communications.
Monday, June 12th
12:00pm - 12:50pm
August hall
420 Mason St, San Francisco, CA 94102, United States
Economic uncertainty, hyper-personalization, hybrid-work, and customer experience/retention. During this executive roundtable we’ll explore how innovations with unified Cloud communications and AI can help banks address the current trends and challenges in delivering better financial services solutions. Cloud communication and AI solutions are helping banks and other financial institutions accelerate digital transformation through better communications, collaboration and optimizing customer touch points.
Attend this roundtable to discuss and share best practices around how new innovations within Cloud communications and AI for Financial Services can help you:
- Accelerate productivity through intelligent AI
- Deliver better streamlined, efficient and connected workflows
- Improve the delivery of customer experiences
Please submit your interest in attending our session here.
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A 2022 Gartner UCaaS Magic Quadrant Leader
Review Gartner’s 2022 report for an in-depth and impartial analysis of today’s various UCaaS providers, which details:
- Strengths and cautions of every vendor
- Critical considerations for any solution
- How RingCentral and other vendors are evaluated
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide. Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, 28 November 2022. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Event information
June 12 – 14, 2023
The event will be held at The Boca Raton,
Boca Raton, FL
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