RingCentral at Gartner IT Symposium 2023

Use code PS31EDC to receive AU$625 off your registration.

11–13 Sept 2023 | Booth #507
Gold Coast Convention and Exhibition
Centre, Gold Coast, Australia

Get the most out of
your symposium

Discover how RingCentral empowers businesses to unify infrastructure and win back time, resources and budget. From industry solutions to intelligent customer experiences, engage in mind-blowing demos of Al business communications, conversation intelligence, and contact centre. See why 400k IT teams and 5 million users maximise ROl on RingCentral.

Things you'll learn:

How to augment customer, citizen and patient experiences
How to drive productivity with conversation intelligence
The art of the possible for IT automation, efficiency, and ROl

Connect
Learn
Experience

Maximise value for spend with RingCentral

Unify employees and customers with secure Al-powered communication
solutions from the leaders in cloud communications.

Unify employee and customer
tools to maximize ROI

The only vendor providing market-leading unified communications
and market leading customer solutions on one bill.

Complete your
Microsoft Teams experience

Supercharge your Teams app with advanced calling, fax
and contact centre natively integrated.

5 years of delivering
unmatched reliability

We proudly walk the talk when it comes to reliability,
clocking 5 years of delivering on our SLA commitments.

Industry-leading AI
conversation intelligence

Embedded across our suite and specially designed solutions
for sales and customer support teams.

Schedule now

Agenda

Stop by booth #507 to see how RingCentral can innovate your business.
We’ll take you through demos in real-time with our onsite RingCentral experts.
Be sure to catch the RingCentral speaking sessions. See details below!

Date: 11 Sept 2023
Time: 12:00–12:30 AEST

CIOs emerged as organisational superheroes post-pandemic, changing the way we do business through digital transformation. Today, they face a new set of villains and challenges. Luckily for CIOs, they have a new power to add - AI. In this session, we will examine how pervasive AI will be to your industry, and explore how you can transform unified communications, contact centre and beyond while also maximising your value and increasing ROI.

SPEAKERS

Amir Hameed SVP, Worldwide Solution Sales & Engineering, RingCentral

Simon Hibbert RingCentral Customer and General Manager, IT, My Chemist/Chemist Warehouse Group

Date: 12 Sept 2023
Time: 12:55–13:15 AEST

Explore the potential of AI & large language models (LLMs) in business communications & how they revolutionise the way we interact with customers & employees. We will discuss the latest in AI to enhance productivity, remove remedial tasks, & elevate customer experience. We will also cover the challenges & considerations in implementing AI in the enterprise, including AI in decision making, data protection and privacy, & compliance. By the end of the workshop you will have an understanding of what AI can do for enterprise communications, what to do before implementing it, and how to use it to drive ROI.

SPEAKERS

Keith Renison Sr. Product Marketing Manager, Analytics and AI, RingCentral

Date: 13 Sept 2023
Time: 12:30–13:15 AEST

While many organisations have adopted Microsoft Teams to facilitate internal collaboration, a missing link is using Teams to connect with external partners, customers and suppliers. This session will delve into the benefits of enabling voice and contact centre solutions inside Microsoft Teams, including improved call handling capabilities, advanced analytics, and delightful customer experiences. Attendees will learn how to harness the power of integrated telephony and CX to complete Microsoft Teams' and unlock new opportunities for collaboration and business success.

SPEAKERS

Steven Jurisic Contact Centre and Unified Communications Solutions Engineer, RingCentral

11:00 AM

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