
RingCentral at Gartner IT Symposium 2023
Gold Coast Convention and Exhibition
Centre, Gold Coast, Australia
Get the most out of
your symposium
your symposium
Things you'll learn:
- How to augment customer, citizen and patient experiences
- How to drive productivity with conversation intelligence
- The art of the possible for IT automation, efficiency, and ROl
Maximise value for spend with RingCentral
solutions from the leaders in cloud communications.
Unify employee and customer
tools to maximize ROI
The only vendor providing market-leading unified communications
and market leading customer solutions on one bill.
Complete your
Microsoft Teams experience
Supercharge your Teams app with advanced calling, fax
and contact centre natively integrated.
5 years of delivering
unmatched reliability
We proudly walk the talk when it comes to reliability,
clocking 5 years of delivering on our SLA commitments.
Industry-leading AI
conversation intelligence
Embedded across our suite and specially designed solutions
for sales and customer support teams.
Meet 1:1 with a RingCentral
product expert
more about RingCentral’s innovative solutions to help run and
grow your business.

Agenda
Stop by booth #507 to see how RingCentral can innovate your business.
We’ll take you through demos in real-time with our onsite RingCentral experts.
Be sure to catch the RingCentral speaking sessions. See details below!
We’ll take you through demos in real-time with our onsite RingCentral experts.
Be sure to catch the RingCentral speaking sessions. See details below!
Date: 11 Sept 2023
Time: 12:00–12:30 AEST
CIOs emerged as organisational superheroes post-pandemic, changing the way we do business through digital transformation. Today, they face a new set of villains and challenges. Luckily for CIOs, they have a new power to add - AI. In this session, we will examine how pervasive AI will be to your industry, and explore how you can transform unified communications, contact centre and beyond while also maximising your value and increasing ROI.
SPEAKERS
Date: 12 Sept 2023
Time: 12:55–13:15 AEST
Explore the potential of AI & large language models (LLMs) in business communications & how they revolutionise the way we interact with customers & employees. We will discuss the latest in AI to enhance productivity, remove remedial tasks, & elevate customer experience. We will also cover the challenges & considerations in implementing AI in the enterprise, including AI in decision making, data protection and privacy, & compliance. By the end of the workshop you will have an understanding of what AI can do for enterprise communications, what to do before implementing it, and how to use it to drive ROI.
SPEAKERS
Date: 13 Sept 2023
Time: 12:30–13:15 AEST
While many organisations have adopted Microsoft Teams to facilitate internal collaboration, a missing link is using Teams to connect with external partners, customers and suppliers. This session will delve into the benefits of enabling voice and contact centre solutions inside Microsoft Teams, including improved call handling capabilities, advanced analytics, and delightful customer experiences. Attendees will learn how to harness the power of integrated telephony and CX to complete Microsoft Teams' and unlock new opportunities for collaboration and business success.
SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
9:00 AM
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SPEAKERS
10:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
9:00 AM
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SPEAKERS
10:00 AM
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SPEAKERS
11:00 AM
Lorem ipsum dolor sit, amet consectetur adipisicing elit. Alias accusamus sint vero debitis autem labore ut similique cum vel quasi fugit, harum consequuntur nostrum quam tenetur quo iusto magni fuga!
SPEAKERS
11:00 AM
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SPEAKERS
11:00 AM
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SPEAKERS
Speakers
Resources
8 years in a row
A 2022 Gartner UCaaS Magic Quadrant Leader
Review Gartner’s 2022 report for an in-depth and impartial analysis of today's leading Cloud Unified Communications providers.
January 29 – February 03
10:00am – 10:30am
August hall
420 Mason St, San Francisco, CA 94102, United States
This graphic was published by Garter, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Garter research publications consist of the opinions of Garter's® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Garner, Magic Quadrant for Unified Communications as a Service, Worldwide. Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, 28 November 2022. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
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