Most businesses who are not using cloud today are planning to move due to the current pandemic. Without a long term cloud or work from home (WFH) solution to enable business continuity from home, businesses stand to lose customers who either cannot contact the right agent or experience long wait times only to reach the wrong department, especially in times of crisis.
Join this webinar with Darren Foy from Aveanna Healthcare to learn how they were able to:
- Transition to the cloud from on-premise contact center solution
- Enable 300+ agents to work from home
- Adapt their processes and operations for the long-term
Register to watch the webinar How Aveanna Healthcare moved to the cloud to enable Work from Home for 300 agents in 48 hours.