Featured Webinar

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Distributed workforce management with RingCentral and Prodoscore

During this session, Prodoscore will discuss how a distributed workforce can leverage machine learning and AI to enhance organizational performance and RingCentral UCaaS adoption. We will demonstrate how the software application analyzes data from disparate systems to score employee effectiveness.

Shadow Agent: Empower RingCentral queues and agents with call center functionality

Join our webinar to learn how to couple RSI Shadow Agent with RingCentral Office® to attain call center functionality at a fraction of the cost of call center licenses.

RingCentral for Salesforce 101: How to Create a More Collaborative CRM Experience

Join RingCentral and Ben McCarthy, founder of SalesforceBen.com, as we take a deep dive into how you can connect your telephony to Salesforce.

We’ll be taking you through a demo of the RingCentral for Salesforce integration to show you how you can automate workflows, increase call efficiency, and improve the quality of your customer interactions. Have the opportunity to ask questions live as we go through integration use cases.

RingCentral for Salesforce: What's New?

Join RingCentral as we take a deep dive into the RingCentral for Salesforce integration. Learn about our newest features including in-app calling (WebRTC) as we take you through a demo and integration use cases. Have the opportunity to ask questions live and empower your Salesforce system with RingCentral communications capabilities to create a more collaborative CRM experience.

Genesis for RingCentral: The value of an E911 solution

Join this webinar to learn how to enhance RingCentral’s E911 functionality to provide unrivaled safety and awareness. Combining Genesis’s GenAlert with the RingCentral platform gives you the most complete hosted safety management solution available. In this webinar, checkout how to improve emergency response time, create detailed information-rich alerts, make automatic call recordings to fulfill recordkeeping requirements, and more! Genesis Systems is the proud winner of RingCentral's 2020 Application of the Year.

Take Control with Active Call Control

With the release of the new RingCentral Active Call Control APIs, you can now seamlessly integrate call functions including hold, unhold, mute, unmute, transfer, flip, call recording, and more into your applications. Join Dibyendu as he highlights the different functionality available, as well as a walk through of some of the top use cases for the Active Call Control APIs. Find out how you can start leveraging RingCentral Active Call Control APIs and integrate advanced calling functionality into your apps.

Call… Text… Video Me Maybe?

Have you ever wondered how you could add voice, telephone, SMS, MMS, messaging, video, meeting, or fax (yes—I said fax) capabilities to your web app? Learn how easy it is to build in all of these with HTTP-based APIs and take your application beyond the browser with RingCentral.

How to Backup Your Communications Data: RingCentral Archiver?

Join our team as we take a deep dive into RingCentral Archiver and RingCentral for Smarsh. First learn how you can use RingCentral Archiver with any external storage such as Google Drive, Box, Dropbox, Smarsh, and SFTP. Then, we’ll take you through how the RingCentral for Smarsh integration empowers firms and businesses that have compliance, open record requests, and other requirements to search and audit RingCentral app and SMS data safely and securely.

Focus on tracking and closing deals quickly to take control of your sales process!

Learn how noCRM.io focuses on your primary goal, acquiring new customers!

A New and Better Way to Integrate and Connect your RingCentral Phone System with your Practice Management Software using YAPI Phone Assistant

Learn how YAPI integrates RingCentral with your Practice Management Software to deliver an exceptional patient experience over the phone. Stop clicking and start seeing with an intuitive pop-up about your patients.

Zoho for RingCentral - Personalizing Customer Experience

Join RingCentral and Zoho to understand how your business can create a 360° view of customers to deliver real-time personalized experiences across touchpoints which translate to higher customer engagement, loyalty and profitability.

RingCentral for Microsoft Dynamics in the Financial Services Industry

Learn how to best use the RingCentral for Microsoft Dynamics integration in your financial services based organization in this product focused webinar.

The Future of Communications

Join us as we look at how the industry is changing, and how to make sure you’re communicating effectively (whether P2P or A2P) and efficiently with your customers.

How to Build a Real-Time Call Report Application

RingCentral Call Log is a call history that contains rich communication data. However, call data is not accessible before the call is completed. The data in the call log are also generic and may not have all the call metadata you need. Join this webinar to learn how to use the Telephony Session Event Notification API to build a real-time call report application and explore other possibilities with the API.

Getting Started with RingCentral SMS APIs for Workflows, Two-Factor Authentication, and Chatbots

Join Phong Vu, Sr. Developer Evangelist at RingCentral, Inc. for this instructive session. We'll cover use cases and examples of how to integrate the JavaScript-based RingCentral APIs with your existing business apps to send text messages, pictures, and more.

Add RingCentral Voice and SMS to Your Web Apps in Just 15 Minutes Using RingCentral Embeddable Voice

Join us as we walk you through the core features of Embeddable Voice, including login, a dial pad, and SMS chat history screens, followed by popular use cases including click-to-dial, inbound screen-pop, and call log sync. We will also cover several example integrations to give you a feel for everywhere you can use Embeddable Voice, from your own web apps to customizing CRM experiences and even desktop apps like Java apps.

Introduction to the RingCentral Developer Platform

The RingCentral Developer Platform gives you the power to revolutionize communications, with APIs for voice, SMS, team messaging, meetings, fax, and more. Join us and learn about how you can completely transform your business with over 60 API endpoints, bot frameworks, and embeddable widgets making it easy to add RingCentral's capabilities to almost any app in as little as five minutes.

Send Commercial SMS with High Volume SMS

RingCentral's new High Volume SMS service allows RingCentral customers to send commercial, repetitive, and mass volume communications using toll-free or long-code numbers. With this new service available via API or apps in the App Gallery, you can now take advantage of chatbots, customer notifications, appointment reminders, alerts, promotions, one-time passwords (OTP) and two-factor authentication (2FA), and more using your RingCentral numbers.

Sync vs. Polling - Comparison of RingCentral's Data Retrieval APIs

In this session we will cover sync and polling approaches to popular RingCentral APIs for call log and message data. Additionally, we will discuss the pros and cons of each approach and important considerations when building each type of solution. These considerations include best practices for retrieving new or historical data, handling rate limits, and how to integrate with our Subscription API.

Building Rich Customer Experiences with Voice and SMS

RingCentral's technologies allow you to revolutionize the way you interact with customers, including the ability to build out rich new experiences with voice, SMS, MMS, video, and online messaging. In this webinar we'll take a look at how you can use RingCentral's APIs, bots, and widgets to give your company an advantage, and your customers an incredible experience and the ability to interact with your company at anytime.

Build your own Virtual Voicemail Assistant

Voicemails have long been a pain for the recipient. You need to listen carefully and take notes—which can feel like a waste of time. That makes many of us think voicemail is dead. If you also think so, join this webinar session to learn how to resurrect business voicemail with artificial intelligence (AI), and make voicemail a preferable communication interface for customer service.

Work Even More Efficiently with Apps, Widgets, and APIs

Did you know that RingCentral comes with numerous apps, integration tools, widgets, and APIs you can use to customize how you use RingCentral? Join us to learn more about RingCentral Developers and the No Code, Low Code, and Pro Code solutions available to you to easily embed RingCentral in your everyday business applications, build automated processes, and even use RingCentral Developers to communicate more easily and efficiently with your customers.

Harnessing the Power of Unstructured Data with Applied Machine Learning

There is no doubt that pulling actionable insights from big data and analytics offers huge benefits for businesses. Learn what it takes for a company to use AI-based analytics to improve user experiences or to make better business decisions. Join this session to explore your business opportunities with RingCentral.

How to Build a Call Supervisor App with RingCentral’s Call Supervise APIs

Find out what’s next and what’s possible with RingCentral platform’s call supervision capabilities. Join this webinar to learn how to build real-time phone conversations analytics for your own company or for RingCentral customers to improve customer experience, reduce compliance deficit or to ensure consistent, high-quality messaging when communicating with customers.

The rise of teledentistry: Benefits and use cases to improve patient access

Teledentistry has experienced a meteoric rise in popularity and has been proven as an effective way to triage patients and conduct problem-focused evaluations to limit office visits for patients.

RingCentral Integrations: What is RingCentral for Microsoft?

Join us as we explore each way RingCentral integrates with Microsoft. We'll be taking attendees through a day in the life of a typical Microsoft user and showing how RingCentral integrates into their favorite Microsoft applications like Teams, Office 365, Dynamics 365, and Skype for Business to help streamline productivity.

Introduction to RingCentral WebRTC SDK and its Features

WebRTC allows developers to embed voice communications in web based business tools and services such as CRM, call centers, and web applications. Use RingCentral WebRTC to create simplified experiences for your call operators and customers.

Enterprise Attendant Console for RingCentral with Bridge Communications

Join us for a look at the Bridge Operator Console for RingCentral. Bridge Communications, the leader in Attendant Consoles for UC, will share how their solutions are continuing to advance enterprise capabilities in Unified Communications.

Accelerate customer and employee engagement with RingCentral + Zoho

With the recent digital transformation companies went through, it's now imperative to provide stellar customer service and time savings for agents and customers with a frictionless, collaborative, and easy- to- use customer engagement product.

Introducing RingCentral for Hubspot

Join us as we give a warm welcome to our newest built integration, RingCentral for HubSpot. We’ll be taking you through a deep dive of all the features and integration use cases in a live demo. Have the opportunity to ask questions live and empower your HubSpot CRM system with RingCentral communications capabilities to create a more collaborative experience.

Duration: 30 minutes + 10 minutes for Q&A.

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