We’re the experts, so you don’t have to be
You shouldn’t have to be a tech wiz to run a successful business. RingCentral Advantage is our white-glove support program for small businesses that takes the stress out of setting up your new software. We provide hands-on support from real experts and a wealth of online tools to help you get started.
As a leader in cloud communications, remote business software is our bread and butter. We’re all about the work-from-anywhere vibe and love bringing greater flexibility and accessibility to small businesses. (We’ve even won some awards for it!)
Let us bring all this expertise to you, for free.
Technical support, however—and whenever—you need it
With RingCentral Advantage for small businesses, you can access our expertise literally anytime:
- Live consultation with an expert
- 24/7 live support by phone, email, and chat
- Interactive webinars and tutorials
- In-depth technical guides
- Easy-to-use knowledge base for self service
Ready to see the Advantage difference for yourself? Fill out the form and take a test drive of RingCentral and its resources.
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Yours for the long haul
Whether you need us for setup or have questions further down the line, RingCentral Advantage has you covered. Here’s how we support implementation at every step:
Getting started
Interactive walkthrough
Meet live with RingCentral experts to answer questions and set up your account. Real humans included!
Get-started videos
These easy-to-follow videos will help you hit the ground running with RingCentral’s message, video, and phone capabilities.
Porting assistance
Port your existing phone number to RingCentral with our easy online porting and resources.
Onboarding
Administrator and end-user training
Help your whole team feel ready to rock with online classes tailored to system administrators and users of all levels.
Weekly webinars
Join these interactive webinars to learn how to make the most out of our ecosystem of resources for your business.
Reference guides
Are you someone who always reads the instruction manual, cover to cover? Our guides let you read all kinds of setup information at your own pace.
Managing your system
How-to videos
You’re bound to find the help you need in our library of short, helpful videos at RingCentral University.
Reference guides
Get all the nitty-gritty details you need in the format that works for you, from in-depth user manuals to high-level overviews.
Online user community
Ask questions and collaborate with RingCentral customers and developers who are in your shoes. Share ideas and even request new features!
Ongoing support
My RingCentral portal
Your account is personalized to the unique needs of your organization to help you get the most out of RingCentral.
System status
Spot issues before they snowball with real-time updates on our system and your account.
New feature releases
Be the first to know! Receive customer newsletters and webinars about new features and how to use them.
...but don’t take our word for it
We can talk about RingCentral Advantage until we’re blue in the face, but how does this support feel to real small business leaders? Here’s what they had to say:
“We have access to an outstanding support team whenever we need them… and there’s no extra charge for it. That’s something we definitely weren’t expecting, and it’s making a real contribution to our bottom line.” -
Xander Rice, Partner, Steve Rice & Associates
“I handled the rollout of RingCentral for the practice. The Implementation team was really helpful. But honestly, it was so easy just using the how-to videos from RingCentral University for reference, that I was able to do it myself.” -
Ken Lukach, Principal, Dentistry for Kids and Adults
“I find these great how-to videos all the time [on RingCentral University] and send them out to our team.” -
Natalie Russel, Operations Manager, Wagner Realty
“The RingCentral team actually showed us ways we could improve our efficiency and collaboration that we didn’t even know about.” -
Brandon Keller, Operations Manager, Triumph Motorcycles
[Ready to see the Advantage difference for yourself? Fill out the form and take a test drive of RingCentral and its resources.]