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Government organizations today communicate in more ways than ever – through texts, phone calls, emails, video conferences, web portals, and more. That’s been transformed by the workforce disruptions of the coronavirus pandemic. Internally, government teams are learning how to stay connected in a hybrid environment of in-office employees and remote workers. Externally, agencies are trying to ensure that constituent interactions are as seamless as possible.

Cloud-based platforms provide solutions that enable teams to communicate and collaborate no matter where they are. And they can transform constituent communications, delivering vital information to citizens and connecting them with necessary services faster and more efficiently.

Join us for a deep dive into these issues:

  • Exclusive new survey data of public-sector leaders on their biggest challenges in the current work environment
  • What citizens find most frustrating about trying to communicate with government agencies – and how to fix it
  • How cloud-based tools can provide a single, unified approach to communications
  • How a communications-as-a-service approach can scale to meet surges in demand

Bob Woolley
Sr. Fellow, Moderator
Center for
Digital Government

Naveed Husain
Vice President
Vertical Programs