Today’s customer experience (CX) leaders face the challenge of ensuring customers find reliability, trust, and satisfaction in their interactions with businesses. However, many CX teams often struggle to accommodate these needs while providing their teams with the best techniques and tools to keep customers happy.

Dive deep into the customer service journey and learn how to create memorable experiences with former Walt Disney leader Dennis Snow and RingCentral’s Amir Hameed for an enlightening conversation, where you’ll learn how to:

  • View your customer service experiences through the lens of your clientele
  • Create moments of “wow” that keep customers coming back
  • Converge humans and technology to create efficient, award-winning customer experiences

Featured speakers

Speaker Name
Dennis Snow
Snow & Associates, Inc.
Speaker Name
Amir Hameed
Senior Vice President, Worldwide Solution Sales and Engineering