How to Transition your Company to Remote Agents
[UPDATE] (Masterclass Subheader)
Remote work is now more important than ever. As isolation, social distancing, and COVID-19 quarantines are keeping people at home, your contact center now relies on remote working to maintain operations.
If you're debating on moving to remote agents full time, here are some steps to help make the transition as seamless as possible.
If you're debating on moving to remote agents full time, here are some steps to help make the transition as seamless as possible.
For more remote agent tips and strategies, check out The Remote Agent Playbook.