What Changes with Remote Customer Support?

[UPDATE] (Masterclass Subheader)

If your contact center closes its doors to protect the health and safety of employees, or simply to help scale operations, customer service operations will move online. If you’ve never worked from home before, you’re not alone. But as the nation and the world transition to remote work situations, it might be the new norm.

Though you may be wary of this option, remote support poses little threat to your normal contact center operations. In fact, it may even improve them.

Presenters

[UPDATE] (Speaker 1 Name)
[UPDATE] (Speaker 1 Title)
[UPDATE] (Speaker 1 Company)

[UPDATE] (Speaker 2 Name)
[UPDATE] (Speaker 2 Title)
[UPDATE] (Speaker 2 Company)

[UPDATE] (Speaker 3 Name)
[UPDATE] (Speaker 3 Title)
[UPDATE] (Speaker 3 Company)







(Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas ac mattis libero. Donec in vehicula nunc. Maecenas venenatis sem nec mauris condimentum interdum. Suspendisse id sodales mi. Proin at elit molestie, convallis mauris id, rhoncus ipsum. Mauris in libero in nunc interdum eleifend id ac lectus. Vestibulum et libero non.)

Want to learn more?

Check out the guide to having better meetings

Learn everything you never knew you needed to know about meetings. Check out this guide to learn how to make them more productive.


RingCentral + Remote Work


Learn how to be just as productive as if you were in the office. Join us for 30-minutes of live demo and bring your questions to learn how to best support your remote workers.

How do your customers want to hear from you?

Check out this survey of consumers’ preferences when it comes to communicating with businesses—and how you can reach out to your customers and prospects in a way that’s actually effective.