The Customer of the Future with Blake Morgan

WEBINAR

Customer Engagement Book Club

On demand

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Customers in the future will insist on experiences that make their lives significantly easier and better. The companies that will win their business will adapt, not by just proclaiming that customer experience is a priority, but by embedding a customer focus into every aspect of their business.

Join Shep Hyken and Blake Morgan as they discuss her book, The Customer of the Future, and the 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with customer demands.

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