Forrester Study: Total Economic ImpactTM (TEI) of RingCentral

Forrester Study: Total Economic Impact™ (TEI) of RingCentral

Forrester conducted a study of a typical UK business and the costs, risks and benefits of moving to a cloud phone system. Total Economic Impact of RingCentral, is a comprehensive evaluation that illustrates the financial investment and return on investment (ROI) that your business may realise by deploying a RingCentral cloud phone system.

Download this study to learn how to:

  • Increase revenue with a cloud phone system
  • Lower development and maintenance costs
  • Increase revenue of your customer-facing employees
  • Assess the risk-adjusted cost of the RingCentral phone system
  • Ascertain IT’s indirect cost from planning to execution of the RingCentral phone system
  • Determine your return on investment

What is RingCentral Office

RingCentral Office is a cloud-based business phone system. It combines mobile and landline calls, call management, conferencing, call recording and fax in a reliable solution.


We get hundreds of calls and it's critical that we are available at all times. It's a competitive market and we can't afford to miss a customer or give poor service.

- Jude Lamb, MountainSun

Customer Success - TRUSTe

“Between increased functionality, user-level access, and the ability to manage the system from anywhere, we’re experiencing 50% saving in time.”

-Matt Benoit, IT Manager, TRUSTe