Put connection at the center of care
RingCentral is the leading unified communications platform for
intelligent, connected experiences. Do more for patients and members
with messaging, video, cloud calling, fax, and intuitive contact center
solutions on one deeply integrated platform.
Our HITRUST-certified communications platform enables healthcare
organizations to easily replace legacy on-premise communications.
Create seamless collaboration across patients, members, between
providers, and health plans.
Join RingCentral during ViVE, March 26–29 at booth #1956 to learn
more about how to digitally transform how your teams, patients, and
members connect.
intelligent, connected experiences. Do more for patients and members
with messaging, video, cloud calling, fax, and intuitive contact center
solutions on one deeply integrated platform.
Our HITRUST-certified communications platform enables healthcare
organizations to easily replace legacy on-premise communications.
Create seamless collaboration across patients, members, between
providers, and health plans.
Join RingCentral during ViVE, March 26–29 at booth #1956 to learn
more about how to digitally transform how your teams, patients, and
members connect.
Meet 1:1 with a RingCentral Healthcare Expert
Book your 1:1 chat with a RingCentral Healthcare Expert. Learn more about RingCentral’s innovative solutions to digitally transform your business. As a thank you, you’ll be entered into a raffle to receive a $500 Disney gift card.*
*Limited quantities and offer non-transferable. View the full terms and conditions here.
RINGCENTRAL FOR PROVIDERS
Create the Ideal Patient Experience™
Reduce care coordination delays and improve patient and staff satisfaction.
RingCentral empowers providers to seamlessly incorporate message, video, phone, and
contact center capabilities into critical processes like patient scheduling, transition of care
workflows, and post-treatment engagement.
RingCentral empowers providers to seamlessly incorporate message, video, phone, and
contact center capabilities into critical processes like patient scheduling, transition of care
workflows, and post-treatment engagement.
Increase access to
virtual care
virtual care
Support comprehensive telehealth appointment scheduling and patient check-ins, before-during and after care engagement.
Staff leverage robust message, video, and phone features to collaborate and plan before, during and after the patient telehealth session
Staff leverage robust message, video, and phone features to collaborate and plan before, during and after the patient telehealth session
Securely connect and collaborate
Providers can enable teams to securely exchange ePHI, stay informed, and manage other care coordination tasks - from anywhere on any device.
Staff can engage across virtual points of care from bedside visits to the exam room, while connecting remote specialists and other teams in just a few clicks.
Staff can engage across virtual points of care from bedside visits to the exam room, while connecting remote specialists and other teams in just a few clicks.
Personalize patient engagement
Offer personalized channels: voice, web chat, or social to improve patient-to-provider access and engage patients on their terms.
Staff can efficiently engage patients via patient-identified call routing or message with patients directly from patient portals enhanced with web chat.
Staff can efficiently engage patients via patient-identified call routing or message with patients directly from patient portals enhanced with web chat.
RINGCENTRAL FOR PAYERS
Put member engagement first
Through a connected member experience, RingCentral lets payers combine collaboration
and engagement solutions to improve critical member, provider, and staff connections
from enrollment to treatment.
and engagement solutions to improve critical member, provider, and staff connections
from enrollment to treatment.
Make enrollment easy
With RingCentral, payers can add new members easily and increase conversions by routing new member calls to the right person every time.
Members get matched to the right plan by engaging with skills-based staff that help navigate complex products and services.
Members get matched to the right plan by engaging with skills-based staff that help navigate complex products and services.
Fast-track care access
With RingCentral, payers can quickly resolve denials or authorize benefits with providers and members by instantly connecting the right teams.
Staff securely exchange documentation and screen- sharing to remove common barriers to fast decision turn-around.
Staff securely exchange documentation and screen- sharing to remove common barriers to fast decision turn-around.
Build relationships - lower churn
With RingCentral, payers deliver personalized member engagement and eliminate member churn, by providing self-service options and same-agent handling.
Payers can incorporate message, video, phone, and contact center capabilities into their critical member engagement processes.
Payers can incorporate message, video, phone, and contact center capabilities into their critical member engagement processes.
Agenda
Check out our session, “The Financial Impact of Intelligent, Connected Experiences
in Healthcare” taking place on March 27th at ViVE.
in Healthcare” taking place on March 27th at ViVE.
Sunday, March 26th
Meet us at the 'Good Night @ ViVE' Welcome Reception from 7pm–9pm
Monday, March 27th
Attend the RingCentral Tech Talk, “The Financial Impact of Intelligent, Connected Experiences in Healthcare” at 12:00pm and visit Booth #1956 in the Expo Hall from 8am to 6:30pm
The Financial Impact of Intelligent, Connected Experiences in Healthcare
When: March 27, 2023 12:00–12:10pm
Where: Tech Talk Stage
Healthcare organizations need cloud communications platforms that harmonize clinical and member engagement technologies and applications. They need the flexibility to customize their critical connections. The result is a cloud communications platform that enables you to create an intelligent connected experience with each encounter between your teams, patients, and members.
Attendees of this tech talk will gain insights into how conversation intelligence, composability (eliminating the toggle tax and siloed tools), and an improved experience of connecting patients and members across your organization from anywhere, any device, and any channel will put connection at the center of care and member engagement.
When: March 27, 2023 12:00–12:10pm
Where: Tech Talk Stage
Healthcare organizations need cloud communications platforms that harmonize clinical and member engagement technologies and applications. They need the flexibility to customize their critical connections. The result is a cloud communications platform that enables you to create an intelligent connected experience with each encounter between your teams, patients, and members.
Attendees of this tech talk will gain insights into how conversation intelligence, composability (eliminating the toggle tax and siloed tools), and an improved experience of connecting patients and members across your organization from anywhere, any device, and any channel will put connection at the center of care and member engagement.
Tuesday, March 28th
Meet us in person at Booth #1956 in the Expo Hall from 8am to 6:30pm
Wednesday, March 29th
Meet us in person at Booth #1956 in the Expo Hall from 8am to 1pm
Speakers
John Poli
Industry Principal, Healthcare
RingCentral
Bio
John Poli is the Industry Principal for Healthcare at RingCentral. In his leadership role John is responsible for driving industry thought leadership and organizational focus on increasing healthcare market growth. John works across the industry with care management and IT professionals to develop integrated solutions to improve healthcare delivery and administration.
John has held senior leadership positions in healthcare for over 20 years and has leveraged innovative technology to change business models: drive digital transformation; and develop IT and business strategy.
John has held senior leadership positions in healthcare for over 20 years and has leveraged innovative technology to change business models: drive digital transformation; and develop IT and business strategy.
![[Update] First Last Name](https://go.ringcentral.com/rs/075-DTB-715/images/speaker-1-small-170x170.png)
Resources
EBOOKS & GUIDES
How a cloud communications platform puts connection at the center of care
8 years in a row
A 2022 Gartner UCaaS Magic Quadrant Leader
A 2022 Gartner UCaaS Magic Quadrant Leader
Review Gartner’s 2022 report for an in-depth and impartial analysis of today’s various UCaaS providers, which details:
- Strengths and cautions of every vendor
- Critical considerations for any solution
- How RingCentral and other vendors are evaluated
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide. Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, 28 November 2022. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide. Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, 28 November 2022. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Event Information
The event will be held at Music City Center, Nashville, TN
