Unified Communications
Reimagined
From elevated AI and video, to powerful insights and deep app integrations,
RingCentral is reimagining how businesses communicate.

It’s no wonder the world’s leading companies choose RingCentral to power
conversations with employees, customers — and everyone in between.

Join RingCentral, a 2021 Gartner UCaaS Magic Quadrant Leader, in booth
#507 at the Gartner IT SYMPOSIUM on 12–14 September, for demos and to
meet 1:1. Be sure to catch our speaking sessions during the event.
Get the most out of your symposium
This year, we’re helping guide CIOs and IT executives to accelerate their digital
businesses. Get inspired by these leading topics and start planning your day:
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Ease of Use
RingCentral is a seamless solution that combines messaging, video conferencing, and phone calls into one unified platform. It’s easy to set up, manage, and use.
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Power conversations anywhere
Create thriving hybrid teams that work smarter together, with a complete business communications tool that effortlessly connects you with employees, partners, customers, and prospects — and extracts actionable business insights.
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Reliable and secure
RingCentral extends trust with industry-leading uptime and state-of-the-art security and privacy controls to minimise risk and meet the challenges of today’s digital landscape.
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Elevate Customer Experience
Complex customer communications made simple. Make your customers feel heard — on any channel, from anywhere, and connect them with anyone in your organisation.

Meet 1:1 with a RingCentral Product Expert
Book your 1:1 chat with a RingCentral Product Expert and learn more about RingCentral’s innovative solutions to help run and grow your business. As a thank you, you’ll receive an exclusive gift.
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Agenda
Check out our RingCentral Speaking Sessions below
10:15.–17:00 AEST
Join us at our booth #507

Stop by booth #507 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.

15:45 –16:15 AEST
Solution Provider Session: Become a CIO Superhero by Clearing Your Collaboration Roadblocks

This session will explore case study deployments from our customers as well as show how CIOs can seize the moment and achieve superhero status within their organisations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.

Amir Hameed,
SVP, WW Solutions Sales & Engineering
RingCentral

Madhumita Mazumdar
General Manager Information &
Communications Technology,
Journey Beyond

18:45 –19:45 AEST
VIP Pre-Dinner Drinks

Pre-dinner drinks at The Garden Bar at the Star, hosted by RingCentral. Invitation only.

19:45 –21:45 AEST
VIP Dinner

An exclusive dinner at Kiyomi at The Star, hosted by RingCentral. Invitation only.

8:00 –17:45 AEST
Join us at our booth #507

Stop by booth #507 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.

11:15 –12:00 AEST
Vendor User Roundtable: Driving a Connected Experience To Stay Ahead of the Competition

This session examines how siloed UCaaS and CCaaS platforms can’t address the needs of organizations looking to develop truly effective hybrid work environments, and explores how tightly integrated UCaaS and CCaaS can help enterprises improve employee engagement and collaboration which can lead to more effective agent interactions and better customer outcomes.

Peter Hughes
Regional Vice President, APAC, RingCentral

John Bajan
Chief Information Officer,
Capital Smart

8:00 –14:15 AEST
Join us at our booth #507

Stop by booth #507 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.

13:15–13:35 AEST
IT Expo Stage Session
Title: Unlocking Siloed Workflows with an Integrated and Open Platform Communications Solution

This session will explore opportunities to integrate workflows and bring together your prefered communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams. Finally, it will explore how your open platform solution can help your team get the most out of today's AI offerings and unlock benefits across various lines of business.

Riyaz Mohammed
Enterprise Solutions Engineer,
RingCentral

Speakers
Amir Hameed
Amir Hameed
SVP, WW Solutions Sales & Engineering
RingCentral
Bio
Hear Amir in our Solution Provider session “Become a CIO Superhero by Clearing Your Collaboration Roadblocks!” on Monday September 12, at 15:45.

Amir Hameed is a professional engineer with over 25 years of Unified Communications and Contact Center domain expertise in presales leadership roles in companies including Avaya, Sonus, Nortel Networks and 8x8. As the current Vice President, Worldwide Solution Sales and Engineering at RingCentral, Amir and his organisation support the digital transformation strategies of customers of all segments worldwide as they migrate their business communications to the Cloud. Amir resides with his family in Toronto, Canada.
Peter Hughes
Peter Hughes
Regional Vice President, APAC
RingCentral
Bio
Hear Peter in our Vendor User roundtable “Driving a Connected Experience To Stay Ahead of the Competition” on Tuesday September 13, at 11:15.

Peter Hughes is an enterprise communications and collaboration industry expert, with more than 30 years’ experience in the field. Joining leading business cloud communications and contact centre solutions provider RingCentral in 2018, Peter has driven the expansion of RingCentral’s sales and technical service coverage across the APAC region. He works with RingCentral partners and customers to empower their organisations with greater mobility, customer engagement tools, and team collaboration capabilities for enhanced productivity and ultimately business success.
Riyaz Mohammed
Riyaz Mohammed
Enterprise Solutions Engineer
RingCentral
Bio
Hear Riyaz in our ITXpo Stage Session “Unlocking the Benefits of an Integrated Open Platform Communications Solution” on Wednesday September 14, at 15:45.

Riyaz Mohammed is a customer-focused solutions engineer, passionate about helping organisations achieve their business outcomes through the use of technology. With experience across all facets of IT and a core speciality in Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) solutions, Riyaz is ideally placed to ensure RingCentral’s customers in the APAC region achieve the most out of their implementation of cloud-based communications and collaboration technologies.

Resources
Resources 1
REPORT
2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide
Get now ⟶
Seven years in a row

A 2021 Gartner UCaaS Magic Quadrant Leader

Review Gartner’s 2021 report for an in-depth and impartial analysis of today’s various UCaaS providers, which details:

  • Strengths and cautions of every vendor
  • Critical considerations for any solution
  • How RingCentral and other vendors are evaluated
Figure 1: Magic Quadrant for Unified Communications as a Service, Worldwide
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 18 October 2021, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.


Event Information

The event will be held at the Gold Coast Convention & Exhibition Centre.