Communication and Collaboration Reimagined
In 2022, we are making it easy for customers to connect with you on any channel, from
anywhere, with anyone in your organization. Register (for free) for Call & Contact Center
Expo and learn how RingCentral is powering the human connection.

Go further for your customers with a platform designed to streamline and empower your
global teams. Drop by booth #5007 to find out how to increase productivity with simple,
intuitive tools that work everywhere your teams and customers are.




Event Highlights
Ready to unite your global teams? We have you covered.
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Attend for free
Don’t miss out on an opportunity to attend the Call & Contact Center Expo to watch our Keynote speaker, or attend our sessions.
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Meet with us
Drop by booth #5007 to speak with our RingCentral experts or schedule your appointment today. Hurry - spots are booking up fast.
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Theater Sessions
Attend one of our ongoing 15-minute theater presentations to hear from our Contact Center, and be entered to win a custom pair of Vans along with other prizes.
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Keynote
Hear the latest innovations from our featured speaker, RingCentral’s Enterprise Account Director, Thursday, March 17 at 11:45am.

Agenda
11:00am – 11:30am PT
The Rising Agent Migration – How to address elevated expectations and make 2022 the best year yet.

Speaker:

Joshua Varela
Enterprise Account Director,
Contact Center Sales,
RingCentral

About Josh Varela: Joshua Varela is an accomplished CX leader and evangelist with over 15 years worth of experience in selling SaaS solutions. He has helped thousands of organizations adopt and implement cloud-based solutions to achieve their business ambitions. He joined RingCentral in 2018 and for the past 4 years has been working with digital, collaboration and communication teams to rapidly grow RingCentral''s contact center business. Recently, he has focused on assisting Enterprise and Strategic customers with digital transformation and their customer engagement goals. Always a student, always a teacher. He enjoys solving challenges, discussing technology innovation and is open to conversations related to all things agent enablement and customer experience.

10:00 a.m.–10:30 a.m. PST
Day 2
What’s New at RingCentral for Developers

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Chuck Emmette
AVP, Professional Services (intro)

Mike Stowe
Sr. Manager, Developer Product Marketing

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Chuck Emmette
AVP, Professional Services (intro)

Mike Stowe
Sr. Manager, Developer Product Marketing

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10:00 a.m.–10:30 a.m. PST
Day 3
What’s New at RingCentral for Developers

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Chuck Emmette
AVP, Professional Services (intro)

Mike Stowe
Sr. Manager, Developer Product Marketing

[Update]
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Description a consectetur elementum. Phasellus massa erat, rutrum ut fringilla id, tincidunt et neque. Donec quis ipsum sit amet dolor egestas sagittis vel lacinia orci. Donec non volutpat augue, non tempus nisl. Cras ultricies sagittis quam, nec semper felis posuere sit amet.

Chuck Emmette
AVP, Professional Services (intro)

Mike Stowe
Sr. Manager, Developer Product Marketing

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Description a consectetur elementum. Phasellus massa erat, rutrum ut fringilla id, tincidunt et neque. Donec quis ipsum sit amet dolor egestas sagittis vel lacinia orci. Donec non volutpat augue, non tempus nisl. Cras ultricies sagittis quam, nec semper felis posuere sit amet.

Chuck Emmette
AVP, Professional Services (intro)

Mike Stowe
Sr. Manager, Developer Product Marketing

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Chuck Emmette
AVP, Professional Services (intro)

Mike Stowe
Sr. Manager, Developer Product Marketing

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Keynote Speaker
Josh Varela
Josh Varela
Enterprise Director Contact Center
RingCentral
Bio
Abstract: What agents want? Knowing that answer and enabling great agent experiences is your best chance to deliver effortless customer experiences. COVID and the great resignation has shifted the power from employers to employees and priorities from consumers to consumer-employee. Millions of contact center agents showed up from their homes and mobile phones to support customers and companies in times of need and stress. Obsessively focussing on monitoring and driving agents to hit performance metrics alone will not help you win and keep both agents and customers. 2022 is the year to super charge these frontline experience makers by making their work easier to make our lives better. Attend this session to learn how agent needs are changing, how more human approach and smart technology can help create happy and high performing agents. Use the best practices from this session to make your agents successful, satisfy your customers and achieve your business ambitions.
Meet with us and get a pair of limited edition Vans!*
Slots are filling up fast, book your one-on-one virtual meeting with a RingCentral expert! Find out how to deliver the experience your customers want—anytime, anywhere, with anyone—and get rewarded. Receive a pair of RingCentral Vans sneakers for chatting with us.*
Vans