RingCentral
Elevate 2022
Learn from your peers and industry
experts at a location near you.
experts at a location near you.
RingCentral
Elevate 2022
Learn from your peers and industry
experts at a location near you.
experts at a location near you.
November 2, 2022 | Great Jones Distilling Co.,
New York City
New York City
Event Overview
RingCentral Elevate is an invitation-only event bringing together like minded IT professionals to share best
practices and industry trends on how to reduce IT burden around cost, deployment, and onboarding.
Customers will hear first hand how to deliver great customer and employee experiences through use
cases and latest innovations on RingCentral’s cloud communications and contact center solution.
practices and industry trends on how to reduce IT burden around cost, deployment, and onboarding.
Customers will hear first hand how to deliver great customer and employee experiences through use
cases and latest innovations on RingCentral’s cloud communications and contact center solution.
Why Elevate?
RingCentral Elevate is an opportunity to get expert insights, learn from your peers, and
in-depth information to elevate your current business communications solution. Be the
first to hear about RingCentral's latest products, solutions, and services.
in-depth information to elevate your current business communications solution. Be the
first to hear about RingCentral's latest products, solutions, and services.
Innovation
Learn how our recent product innovations help solve customer pain points through use cases and best practices.
Impact
See how RingCentral is helping
businesses everywhere run and grow from a single platform.
businesses everywhere run and grow from a single platform.
Inspire
Meet with like-minded individuals and exchange ideas with your peers and subject-matter experts.
Elevate Customer Experience
Complex customer communications made simple. Make your customers feel heard — on any channel, from anywhere, and connect them with anyone in your organisation.
Agenda
Learn how RingCentral empowers our customers to grow and run their business by
making business communications needs simple, secure, easy and reliable.
making business communications needs simple, secure, easy and reliable.
Location
Coming soon
Agenda
Learn how RingCentral empowers our customers to grow and run their business by
making business communications needs simple, secure, easy and reliable.
making business communications needs simple, secure, easy and reliable.
7:00 pm–7:05 pm
Welcome
Stop by booth #507 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.
7:05 pm–7:30 pm
Customer Fireside Chat
This session will explore case study deployments from our customers as well as show how CIOs can seize the moment and achieve superhero status within their organisations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.
Amir Hameed,
SVP, WW Solutions Sales & Engineering
RingCentral
7:30 pm–7:45 pm
Innovation Discussion
Pre-dinner drinks at The Garden Bar at the Star, hosted by RingCentral. Invitation only.
6:10 pm–6:25 pm
Guest Speaker
An exclusive dinner at Kiyomi at The Star, hosted by RingCentral. Invitation only.
7:45 pm–7:50 pm
Closing
7:50 pm–10:00 pm
Dinner and Networking
8:00 –17:45 AEST
Join us at our booth #507
Stop by booth #507 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.
11:15 –12:00 AEST
Vendor User Roundtable: Driving a Connected Experience To Stay Ahead of the Competition
This session examines how siloed UCaaS and CCaaS platforms can’t address the needs of organizations looking to develop truly effective hybrid work environments, and explores how tightly integrated UCaaS and CCaaS can help enterprises improve employee engagement and collaboration which can lead to more effective agent interactions and better customer outcomes.
Peter Hughes
Regional Vice President, APAC, RingCentral
8:00 –14:15 AEST
Join us at our booth #507
Stop by booth #507 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.
13:15–13:35 AEST
IT Expo Stage Session
Title: Unlocking Siloed Workflows with an Integrated and Open Platform Communications Solution
Title: Unlocking Siloed Workflows with an Integrated and Open Platform Communications Solution
This session will explore opportunities to integrate workflows and bring together your prefered communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams. Finally, it will explore how your open platform solution can help your team get the most out of today's AI offerings and unlock benefits across various lines of business.
Riyaz Mohammed
Enterprise Solutions Engineer
RingCentral
Speakers
Amir Hameed
SVP, WW Solutions Sales & Engineering
RingCentral
Bio
Hear Amir in our Solution Provider session “CIOs are the new superheroes - Seize the moment!” on Monday September 12, at 15:45.
Amir Hameed is a professional engineer with over 25 years of Unified Communications and Contact Center domain expertise in presales leadership roles in companies including Avaya, Sonus, Nortel Networks and 8x8. As the current Vice President, Worldwide Solution Sales and Engineering at RingCentral, Amir and his organisation support the digital transformation strategies of customers of all segments worldwide as they migrate their business communications to the Cloud. Amir resides with his family in Toronto, Canada.
Amir Hameed is a professional engineer with over 25 years of Unified Communications and Contact Center domain expertise in presales leadership roles in companies including Avaya, Sonus, Nortel Networks and 8x8. As the current Vice President, Worldwide Solution Sales and Engineering at RingCentral, Amir and his organisation support the digital transformation strategies of customers of all segments worldwide as they migrate their business communications to the Cloud. Amir resides with his family in Toronto, Canada.
Peter Hughes
Regional Vice President, APAC
RingCentral
Bio
Hear Peter in our Vendor User roundtable “Driving a Connected Experience To Stay Ahead of the Competition” on Tuesday September 13, at 11:15.
Peter Hughes is an enterprise communications and collaboration industry expert, with more than 30 years’ experience in the field. Joining leading business cloud communications and contact centre solutions provider RingCentral in 2018, Peter has driven the expansion of RingCentral’s sales and technical service coverage across the APAC region. He works with RingCentral partners and customers to empower their organisations with greater mobility, customer engagement tools, and team collaboration capabilities for enhanced productivity and ultimately business success.
Peter Hughes is an enterprise communications and collaboration industry expert, with more than 30 years’ experience in the field. Joining leading business cloud communications and contact centre solutions provider RingCentral in 2018, Peter has driven the expansion of RingCentral’s sales and technical service coverage across the APAC region. He works with RingCentral partners and customers to empower their organisations with greater mobility, customer engagement tools, and team collaboration capabilities for enhanced productivity and ultimately business success.
Riyaz Mohammed
Enterprise Solutions Engineer
RingCentral
Bio
Hear Riyaz in our Solution Provider session “Unlocking the Benefits of an Integrated Open Platform Communications Solution” on Wednesday September 14, at 15:45.
Riyaz Mohammed is a customer-focused solutions engineer, passionate about helping organisations achieve their business outcomes through the use of technology. With experience across all facets of IT and a core speciality in Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) solutions, Riyaz is ideally placed to ensure RingCentral’s customers in the APAC region achieve the most out of their implementation of cloud-based communications and collaboration technologies.
Riyaz Mohammed is a customer-focused solutions engineer, passionate about helping organisations achieve their business outcomes through the use of technology. With experience across all facets of IT and a core speciality in Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) solutions, Riyaz is ideally placed to ensure RingCentral’s customers in the APAC region achieve the most out of their implementation of cloud-based communications and collaboration technologies.
Resources
Seven years in a row
A 2021 Gartner UCaaS Magic Quadrant Leader
A 2021 Gartner UCaaS Magic Quadrant Leader
Review Gartner’s 2021 report for an in-depth and impartial analysis of today’s various UCaaS providers, which details:
- Strengths and cautions of every vendor
- Critical considerations for any solution
- How RingCentral and other vendors are evaluated
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 18 October 2021, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 18 October 2021, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 18 October 2021, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 18 October 2021, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Seven years in a row
A 2021 Gartner UCaaS Magic Quadrant Leader
A 2021 Gartner UCaaS Magic Quadrant Leader
Review Gartner’s 2021 report for an in-depth and impartial analysis of today’s various UCaaS providers, which details:
- Strengths and cautions of every vendor
- Critical considerations for any solution
- How RingCentral and other vendors are evaluated
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 18 October 2021, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 18 October 2021, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Event Information
The event will be held at the Gold Coast Convention & Exhibition Centre.
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