Unified Communications
Reimagined
From elevated AI and video, to powerful insights and deep app integrations, RingCentral is the most
complete, connected, and intelligent business communications solution for businesses of all sizes.

It’s no wonder leading companies from around the globe choose RingCentral to power conversations with
employees, customers — and everyone in between. Ready to unlock unprecedented mobility from the
world’s most advanced phone system?

Join RingCentral, a 2021 Gartner UCaaS Magic Quadrant Leader, live in action at booth #915 during
GARTNER IT SYMPOSIUM, October 17-20. Don’t miss our speaking sessions, live demos, or your chance
to meet 1:1 with our Product Experts.
Get the most out of your symposium
This year, we’re helping guide CIOs and IT executives to accelerate their digital
businesses. Get inspired by these leading topics and start planning your day:
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Ease of Use
RingCentral is a seamless solution that combines messaging, video conferencing, and phone calls into one unified platform. It’s easy to set up, manage, and use.
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Power conversations anywhere
Create thriving hybrid teams that work smarter together, with a complete business communications tool that effortlessly connects you with employees, partners, customers, and prospects — and extracts actionable business insights.
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Reliable and secure
RingCentral extends trust with industry-leading uptime and state-of-the-art security and privacy controls to minimize risk and meet the challenges of today’s digital landscape.
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Elevate Customer Experience
Complex customer communications made simple. Make your customers feel heard — on any channel, from anywhere, and connect them with anyone in your organization.

Meet 1:1 with a RingCentral Product Expert
Book your 1:1 chat with a RingCentral Product Expert and learn more about RingCentral’s innovative solutions to help run and grow your business. As a thank you, you’ll receive an exclusive gift.
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Agenda
Check out our RingCentral Speaking Sessions below

10:45 AM - 5:00 PM EST
Join us at our booth #915

Stop by booth #915 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.

1:30 PM - 2:15 PM EST
Room: Southern Hemisphere III
Future of Telephony

While video, A.I., and automation have been in the limelight during the pandemic, hybrid work and video meeting fatigue are making workers and organizations look to telephony and SMS to play major roles in the future of work. A recent RingCentral study revealed that most employees prefer voice calls for business. In fact, they feel that using voice communications keeps them more connected to each other. In this session, we will look at telephony and how developments such as omnipresent and intelligent voice, sentiment analysis, and conversational AI hold promise to bring even greater value to phone-based interaction.

Steve Zachok,
VP Product Management,
RingCentral

David Bartos,
Senior Manager Telecommunications,
Ryder Systems

6:25 PM- 6:45 PM EST
Room: ITXpo Stage 1, Atlantic Hall
IT Expo Stage Session Title: Unlocking Siloed Workflows
with an Integrated and Open Platform Communications Solution

This session will explore opportunities to integrate workflows and bring together your prefered communications platform with leading cloud solutions such as Salesforce, G Suite, Office 365 or Teams. Finally, it will explore how your open platform solution can help your team get the most out of today's AI offerings and unlock benefits across various lines of business.

Mike Stowe
Director of Product Marketing
RingCentral

7:00 PM - 10:00 PM EST
RC Elevate Dinner

Customers only - with Execs (STK Orlando - Disney Springs)

11:30 AM - 12:15 AM EST
Room: Northern Hemisphere C
Become a CIO Superhero by Clearing Your Collaboration Roadblocks

This session will explore case study deployments from our customers as well as show how CIOs can seize the moment and achieve superhero status within their organizations. It will also look at what's next on the horizon for the future of communications and collaboration, and share lessons learned in overcoming challenges and tough decisions to drive for a best-in-class hybrid experience.

Amir Hameed,
SVP, WW Solutions Sales & Engineering
RingCentral

Rohit Navani,
EVP & Chief Operating Officer,
Akumin

12:00 PM - 7:00 PM EST
Join us at our booth #915

Stop by booth #915 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.

1:30 PM - 2:00 PM EST
Room: Swan Ballroom 6
Solution Provider Session Driving a Connected Experience To Stay Ahead of the Competition

This session examines how siloed UCaaS and CCaaS platforms can’t address the needs of organizations looking to develop truly effective hybrid work environments, and explores how tightly integrated UCaaS and CCaaS can help enterprises improve employee engagement and collaboration which can lead to more effective agent interactions and better customer outcomes.

Gayathri Krishnamurthy,
AVP Product Marketing,
RingCentral

Eric Brosius,
VP Technology Services,
SunRiver Health

11:45 AM - 7:00 PM EST
Join us at our booth #915

Stop by booth #915 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.

7:30 PM -10:30 PM EST
VIP Dinner Event at Epcot

Dinner and Drinks followed by fireworks at Living Seas and UK Lochside within Epcot hosted by RingCentral. Invitation only.

10:45 AM - 1:00 PM EST
Join us at our booth #915

Stop by booth #915 to see how RingCentral can innovate your business. We’ll take you through a demo in real-time with our onsite RingCentral experts.

Speakers
Amir Hameed
Amir Hameed
SVP, WW Solutions Sales & Engineering
RingCentral
Bio
Hear Amir in our Thought Leadership Session “Become a CIO Superhero by Clearing Your Collaboration Roadblocks” on Tuesday, October 18 at 11:30 am.

Amir Hameed is a professional engineer with over 25 years of Unified Communications and Contact Center domain expertise in presales leadership roles in companies including Avaya, Sonus, Nortel Networks and 8x8. As the current Vice President, Worldwide Solution Sales and Engineering at RingCentral, Amir and his organization support the digital transformation strategies of customers of all segments worldwide as they migrate their business communications to the Cloud. Amir resides with his family in Toronto, Canada.
Gayathri Krishnamurthy
Gayathri Krishnamurthy
AVP Product Marketing
RingCentral
Bio
Hear Gayathri in our Solution Provider Session “Driving a Connected Experience To Stay Ahead of the Competition” on Tuesday, October 18 at 1:30 pm.

Gayathri (aka G3) Krishnamurthy has led Global Product Marketing and Product Management for several leading B2B SaaS companies all in customer experience (CX) space - RingCentral, NICE CXone, ServiceNow and SugarCRM to name a few. She has built and launched customer service products in multiple flavors – CRM, pure play customer service, contact center and integrated Unified Communication. Through these experiences, she brings both deep and wide perspectives for delivering enhanced customer experience.
Mike Stowe
Mike Stowe
Director, Developer Marketing
RingCentral
Bio
Hear Mike in our ITXpo stage session “Unlocking the Benefits of an Integrated Open Platform Communications Solution” on Monday, October 17 at 6:25 pm.

Michael Stowe is a professional, Zend Certified Engineer with over 10 years experience building applications for law enforcement, the medical field, nonprofits, and numerous industrial companies. Over the last several years he has been focused on APIs and ways to improve industry standards and efficiency. He now works for RingCentral, a company on the leading edge of cloud communications.
Steven Zachok
Hear Steven in our Solution Provider Session “The Future of Telephony” on Monday, October 17 from 1:30 - 2:15 pm.

Steven Zachok is VP, Product Management for RingCentral, contributing to product vision and strategy within RingCentral's MVP (Message, Video, Phone) product line. Steven previously held the role of AVP, Solutions Engineering at RingCentral, helping customers successfully take advantage of all the benefits of a cloud-based unified communications and contact center solution. Prior to RingCentral, Steven spent the previous 20 years at Avaya and Nortel Networks, in a variety of roles leading Operations, Technical Support and Customer Service teams.

Resources
Resources 1
REPORT
2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide
Seven years in a row

A 2021 Gartner UCaaS Magic Quadrant Leader

Review Gartner’s 2021 report for an in-depth and impartial analysis of today’s various UCaaS providers, which details:

  • Strengths and cautions of every vendor
  • Critical considerations for any solution
  • How RingCentral and other vendors are evaluated
Figure 1: Magic Quadrant for Unified Communications as a Service, Worldwide
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 18 October 2021, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and are used herein with permission. All rights reserved.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.


Event Information

The event will be held at the Walt Disney World Swan & Dolphin Resort, Orlando, FL